MacOS End User Essentials Course
Get the most out of your Mac. Learn how to navigate, customize and work productively with macOS in this hands-on, one-day course for end users.
Duration: 1 Day
Format: Onsite or Online
Audience: New Mac users, employees, students and onboarding teams
Course Overview
This 1-day hands-on course is designed for users who are new to macOS or looking to build confidence in using their Mac effectively in work or education environments. Participants will explore the macOS interface, discover built-in apps and features, and learn how to personalize settings, manage files and integrate with productivity tools.
Course Outlines
About your Mac model
What’s new in macOS Sequoia
Get to know the desktop
Mac basics
Apps
Files and folders
Personalize your Mac
Get to know Siri
Apple Intelligence
Beyond Mac basics
Use Apple devices together
Apple Account and iCloud
Screen Time
Family Sharing
Watch, play, and learn
Use accessories and hardware
Accessibility
Privacy and security
Restart, update, reset, and restore
Resources for your Mac
Resources for your Apple devices
Who Should Attend?
• First-time Mac users in business or education settings
• Employees and students transitioning from Windows
• Organizations conducting Mac onboarding
• IT teams offering user support
Course Benefits
• Boosts user confidence and productivity
• Reduces help desk requests by improving user independence
• Customizable for enterprise or academic settings
• Delivered by certified Apple trainers
• Includes hands-on practice and real-life usage scenarios
Confidently Navigate Your Mac from Day One
